COVID. E-commerce By the Numbers.
How e-commerce is fairing in 2020 for retailers overall:
- forecast to grow 18% to $709.8 billion this year
- anticipated to represent 14.5% of total retail sales this year
For Home Depot specifically:
- e-commerce is more than 14% of the approximately $38.1 billion of net sales
- up from about 9% compared to 2019
- Total sales growth in the quarter—23%—was the company’s strongest in nearly 20 years
What tech devices were quickly adopted:
- services to provide for on sight pick up
- converting stores or warehouses into distribution centers for ecommerce
- capacity for mobile apps and web based shopping tools
Wall Street Journal | Retailers See E-Commerce Investments Pay Off Big as Coronavirus Keeps Shoppers Home