Cybersecurity & Tech
What is happening? When state services shifted online the websites responded with graphics; however as we’ve shifted to mobile services those graphics should be replaced by text according to Governing column.
Why is this important? Civic engagement platform ProudCity CEO says there is a ” government obligation to make information and services readily accessible and widely available” “Add artificial intelligence to the massive amount of text generated by government and you have a new and potentially powerful approach to modernization.”
How will this be important? Examples of text based resident services are: boston.gov Texas by Texas beta.ssa.gov
Governing | Making the Case for Simple, Text-Based Government Websites
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