New Study. Hidden Fees. Texas. Electricity Customers. 5 transparency recommendations.

The report: The Competitive Electric Market –Shocking Charges Harm Consumers

The report is by: Texas ROSE, an energy consumer advocacy group

The report suggests the folowing would improve transparency for consumers:

• more standardized presentation
• definition of the fees
• not all products sold to consumers are publicly available
• greater outreach and education
• cap excessive fees