TREND: Electronic Water Use Monitoring. 5 Key Informed Intel

How does electronic water use monitoring work?

• wireless meters that show customers their water consumption
• customers can record average monthly water usage, then get email or text alerts when water usage is exceeding that rate

What are its benefits? 

•  A customer might discover a leaky toilet or pipe weeks before the monthly bill arrives

Is it being used in Texas? Yes, in Cedar Hill

What’s the goal of electronic monitoring? To counter act water loss

What was the main source of water loss discovered by Cedar Hill? Incorrect metering, either billing too much or too little

Cost to Cedar Hill? $9 million for new meters

Recoupment of cost rate? Costs will be recouped within 7 years